Find out what your new Subaru can do for you.
As you know, vehicles today are very sophisticated. Many of our customers develop more questions after they have the car for a few weeks. Your new Subaru vehicle is engineered with advanced technology to make sure you’re safe, comfortable, and entertained on every drive.
To make sure you’re familiar with these features and to personalize them according to your needs, Subaru created the Love-Encore visit. You’ll have a one-on-one appointment at Subaru of Rochester with a Subaru Star Delivery Specialist who will answer any questions you have and help you explore and customize your vehicle’s systems.
Schedule your Love-Encore delivery, and receive a
Complimentary Gas Card.
Just a few of the comments from customers
"Mike spent time with me going over the systems and controls, many of which were all new to me. He was clear and concise and answered all my subsequent questions. An enjoyable experience."
"We were pleased with the process and with Mike. He was patient with us as we sometimes had to stretch ourselves to fully understand the technology. As an older (75+) [driver] we appreciated the extra time and feel that we can contact him with additional questions, if necessary."
"Mike Malde was very professional in his presentation. He spoke in easy to understand language and openly answered all my questions and did not make me feel like I was asking too many questions. I think this is really a good program and like that is it offered a few weeks after the delivery of the car because that is when I figured out what I knew and What I had questions about."
Contact your Subaru Star Delivery Specialist to
learn more or schedule a Love-Encore visit.
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- Mike Malde
- Delivery Specialist
- mmalde@penzauto.com
- 507-361-2908
Mike Malde is an expert at explaining Subaru technology and features. If you are looking to understand how to best utilize your Subaru's safety features, infotainment system, or driving controls, Mike can help. Mike works with your Product Specialist to make sure you are able to get the most out of your vehicle so that you can enjoy the things that matter most in life--the people you ride with, the places you go, and the adventures you take!
Mike Malde is an expert at explaining Subaru technology and features. If you are looking to understand how to best utilize your Subaru's safety features, infotainment system, or driving controls, Mike can help. Mike works with your Product Specialist to make sure you are able to get the most out of your vehicle so that you can enjoy the things that matter most in life--the people you ride with, the places you go, and the adventures you take!
The Subaru Star Delivery Specialist, Your Vehicle Technology Expert.
Once you take ownership of your new Subaru, your Subaru of Rochester Star Delivery Specialist will schedule a return to the retailer for a Love-Encore visit. This should take place within 14 to 45 days from your original delivery date. This is your opportunity to ask questions about your vehicle’s features and functions. With the help of the Star Delivery Specialist, you will be confident understanding how your vehicle’s technology enhances your driving experience.
Your specialist will explain and demonstrate how to use the systems seen on the right, plus many more, and set them up to work best for you. You will also learn about SUBARU STARLINK™ connected services and how to enroll. Please note this process may take about 30 to 60 minutes. The Star Delivery Specialist is your go-to contact for all of your technology questions before, during, and after taking ownership.
